OUR STORY

We lost six figures to payment fraud

In 2024, our founders lost six figures to a payment redirection scam. It was painful and preventable. So we built the protection we wish we had.

Incident Report
File

#001

Type

Payment Fraud

Status

Resolved

It started with a single email. A supplier we'd worked with for years sent through updated bank details. It looked right. The ABN was right. The invoice was right. So we paid.

Except it wasn't them. A scammer had compromised their email, swapped the bank details, and redirected our payment to a fraudulent account. By the time we realised, the money was gone. Six figures. Irrecoverable.

We know exactly what it feels like. The pit in your stomach when the bank says there's nothing they can do. The realisation that a single email cost you more than most people earn in a year.

We looked for a solution that could have prevented it. Something simple: verify the person, verify the business, verify the bank account. We couldn't find one. So we built it.

The team behind ezyshield

We've spent our careers building payment infrastructure, fighting fraud, and shipping enterprise software across Australian financial services.

Gregg Thatcher

Gregg Thatcher

Co-Founder & CEO

Michael Dempsey

Michael Dempsey

Co-Founder & Advisor

Joshua Clouston

Joshua Clouston

Chief Product Officer

Austin Carpenter

Austin Carpenter

Chief Technology Officer

ezyshield at a glance

Founded 2024
Headquarters Burleigh Heads, Gold Coast QLD
Data hosting Australia only
Encryption AES-256
ABN 73 675 347 341

Our mission

Protect every Australian business from payment fraud, before money moves.

Australians lose over $2 billion a year to scams. Payment redirection fraud alone costs $152.6 million, and it's growing 66% year on year. Most of it is preventable. The problem isn't that businesses don't care. It's that until now, there hasn't been a simple, reliable way to verify who you're actually paying.

We're here to change that. One verified payment at a time.

About ezyshield

Common questions about ezyshield and the team behind it.

Who founded ezyshield?
ezyshield was founded in 2024 by Gregg Thatcher and Michael Dempsey at Pipe Capital, after personally losing six figures to a payment redirection scam. They built the protection they wished existed.
Where is ezyshield based?
ezyshield is headquartered in Burleigh Heads on the Gold Coast, Queensland. All data is hosted in Australia with AES-256 encryption.
Is ezyshield an Australian company?
Yes. ezyshield Pty Ltd (ABN 73 675 347 341) is 100% Australian-owned and operated. We built the platform specifically for Australian businesses, regulations, and banking infrastructure.
What stage is ezyshield at?
ezyshield is currently in early access. We are onboarding businesses through guided demos and building alongside our first customers to ensure the platform fits real-world payment workflows.

See how ezyshield can protect your payments

Book a 15-minute demo and we'll show you how our verifications work for your payment workflow.