Glossary / Payments & banking

PayTo

PayTo is an Australian digital service that lets a business set up and manage real-time, pre-authorised payments from a customer's bank account through the New Payments Platform.

How does PayTo work?

PayTo is the modern replacement for direct debit, built on the New Payments Platform. A business sets up a digital agreement that a customer approves in their own banking app, authorising the business to pull real-time payments from that account on agreed terms. Unlike a paper direct debit request, the customer can see and manage the mandate in their banking app. An Australian business collecting recurring supplier or subscription payments might move customers from direct debit onto PayTo for faster settlement and clearer authorisation.

Why it matters for Australian finance teams

Faster and standing payment authority raises the stakes if the wrong party is verified at setup. If a fraudster establishes a PayTo agreement using a stolen or impersonated identity, or a genuine agreement is pointed at the wrong account, money can move quickly and repeatedly. The core exposure sits at the moment a payer or payee is onboarded, before any payment is authorised, which is exactly where verification belongs.

How ezyshield helps

ezyshield verifies the people and businesses behind a payment before money moves. It confirms the person, validates the business through ABN and ASIC records, and checks bank account ownership, so a PayTo arrangement is built on a verified party rather than an unchecked claim. If details change, ezyshield triggers re-verification, and every check is written to an append-only audit trail that is logged and never edited or deleted. ezyshield is a verification layer, not a payments processor, so it does not initiate the PayTo debit itself. See how it works and PayTo fraud.

Also known as: Pay To

Last updated: 7 July 2026

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